Terms and Conditions


EyeGenie (EYEGENIE OPTHALMIC SOLUTIONS PRIVATE LIMITED) ("we" or "us") provides eye health care services to our patients. These terms and conditions govern your use of our services and website (collectively, the "Services").

Acceptance of terms:

By accessing or using our Services, you agree to be bound by these terms and conditions, as well as our privacy policy.


We provide eye health care services to our patients, including eye exams, vision tests, and prescription eyewear. We strive to provide high-quality care, but we cannot guarantee that our Services will meet your expectations or that they will be error-free or uninterrupted.


Payment for our Services is required at the time of booking your appointment. We accept various forms of payment, including cash and credit card.

Appointment Cancellation and Rescheduling:

If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee. We reserve the right to reschedule or cancel appointments due to unforeseen circumstances. We will make every effort to provide you with timely notice.

Patient Responsibilities:

You are responsible for providing accurate and complete information about your medical history and any ongoing treatments or medications. Follow the instructions provided by our eye care professionals for the best possible outcome of our services.

Privacy and Data Security:

We take your privacy seriously and adhere to all applicable data protection laws. Any personal information you provide will be used solely for the purpose of providing our services and will not be shared with third parties without your consent.


By using our services, you consent to receive communication from us via email, phone, or other electronic means for appointment reminders, updates, and relevant information.

User Content:

Any content you submit or share with us, such as reviews or testimonials, may be used for promotional purposes on our website or marketing materials, unless you request otherwise in writing.


If any part of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement:

These terms and conditions constitute the entire agreement between you and Eyegenie, superseding any prior agreements, understandings, or representations.